Privacy and Cookie Policy

The purpose of this Privacy Policy is to provide users of the website (the “Users”) with further information about the processing of their personal information (the “Personal Information” or “Information”) that may be performed when they consult and use the website accessible at the URL address www.chateau-figeac.com (the “Site”) published by SCEA Famille Manoncourt (the “Company”).

 

By using the Site, Users accept all the terms of this Privacy Policy, and hence agree that their Personal Information may be collected and used as described herein.

 

Users who do not agree with any of its terms are free to cease using the Site.

 

For any question relating to the protection of Personal Information, you may contact us by e-mail at chateau-figeac@chateau-figeac.com or by surface mail at the following address: SCEA Famille Manoncourt, Château-Figeac, 33330 Saint-Émilion.

 

The term “Regulations” refers to the regulations governing personal information, in particular Regulation (EU) 2016/679 (the General Data Protection Regulation), the French Data Protection Act (Act 78-17 of 6 January 1978) and the French Personal Data Protection Act (Act 2018-493 of 20 June 2018).

 

  1. Data collection

 

The purpose of the Site is to present Château-Figeac’s activity and news and to enable Users interested in the Company’s products and services to contact us using the Contact tab. Personal information may be gathered in that context.

 

We collect Personal Information on the Site via the “Contact” section and as you browse the Site.

 

Personal Information is defined as “any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

 

As the controller, we do all we can to protect your privacy when you visit our Site, in compliance with the Regulations.

 

  1. Information collected

 

The following Personal Information may be collected and processed by the Company:

 

  • SCEA Famille Manoncourt / Château-Figeac 33330 Saint-Émilion chateau-figeac@chateau-figeac.com +33 (0)5 57 24 72 26;
  • information provided in connection with the message sent via the “Contact” tab;
  • your connection and browsing data obtained via cookies, such as your IP address, MAC (Media Access Control) address, the type of terminal used for the connection, the operating system used, the pages visited, the date and time of access and behavioural data related to analysis of actions and choices made on the Site;
  • your personal preferences, especially concerning cookies.

 

In connection with Personal Information, the Company takes into account the principles of data minimisation and protection from the start of processing, and of data protection by default. Consequently, the Company is careful to collect only relevant and adequate information, limited to what is necessary for the purposes for which it is processed.

 

Where you voluntarily provide Personal Information about yourself, you undertake to give accurate and up-to-date information that does not infringe the interests or rights of third parties.

 

Certain Personal Information must be provided to enable you to benefit from some of the Site’s functionalities (if you wish the Company to contact you, for example, we need your surname, first name, email address and phone number). The fields for which such information is required are indicated by an asterisk (*). In such cases only, your refusal to provide such information may restrict your access to certain functionalities. Otherwise, Users are free to provide Personal Information or not.

 

The Company does not collect or process any Personal Information that may be described as “sensitive” (information relating to racial or ethnic origin, political, philosophical or religious opinions, trade-union membership, information about health or sexuality) within the meaning of the Regulations.

 

  1. Purposes of data collection

 

The information you provide on the Site help us to:

  • improve Users’ experience on the Site;
  • provide you with the requested services or information;
  • send you personalised direct marketing by e-mail;
  • send you our newsletter;
  • anonymously gather statistics on the Company’s activity in order to measure satisfaction and service quality, inter alia, and hence improve and optimise the Site;
  • manage Site security;
  • request, obtain or receive information about the Company or one of its entities or affiliates or about the products and/or services they offer.

 

Processing for marketing purposes requires your consent; you can unsubscribe from our communications at any time.

 

  1. Use and transmission of information

                                       

As controller, we and our subcontractors, affiliates and contract partners are the sole recipients of such Personal Information.

 

We provide your Personal Information to third parties only in the following cases:

  • where you have given us your prior consent to the sharing of such information;
  • where we have to share such information with our affiliates and service providers, especially our technical service providers, in order to provide you with the service you have requested; and
  • where we are requested by a judicial authority or by any administrative authority authorised by law to provide such information in accordance with the prevailing laws and regulations.

 

As soon as the Company gives third parties access to Users’ Personal Information, such information is bound by a confidentiality obligation. In particular, the Company requires recipients of Personal Information to undertake to comply with the Regulations and to use your Information solely in accordance with our instructions and not for their own purposes.

 

Should the Company use affiliates or service providers located outside the European Union, it undertakes to ensure that appropriate measures have been taken to ensure that Personal Information is afforded an adequate level of protection.

 

  1. Retention of Personal Information

 

The Company retains Personal Information provided to it for as long as is strictly necessary to achieve the purposes for which it was collected. The Company may also retain such Information for a longer period in fulfilment of its legal obligations.

 

Specifically, the Company retains Information for the following lengths of time:

 

  • Information gathered via contact forms will be retained for a maximum of three (3) years after our last exchange;

 

  • your connection and browsing data will be retained for a maximum of thirteen (13) months unless you object. Your consent must be sought again on expiry of that period;

 

  • data needed to produce statistics relating to audience and use of online services will be retained for twenty-five (25) months in a format that does not allow persons to be identified from their IP address.

 

  1. Legal basis for processing

 

The legal basis for our processing of your Personal Information depends on the way in which you interact with the Site.

 

The main legal basis for processing your Personal Information is your consent.

 

Other legal bases include our legitimate interests and, where applicable, the conclusion or performance of a contract with you.

 

  1. Users’ rights to collected Information

 

7.1.      Description of rights

 

Users of the Site have a certain number of rights under the prevailing Regulations, including:

 

  • User consent and right to information on the processing of your Personal Information

 

Where User consent is the legal basis for processing, it must be given clearly and unequivocally. That is why the Company endeavours to provide Users with concise, transparent, understandable and easily accessible information about how Personal Information is processed and about prevailing practices.

 

Users may withdraw their consent at any time. Registered Users who no longer wish to receive communications, especially newsletters, may unsubscribe by clicking on the link at the bottom of each e-mail sent by the Company. In accordance with applicable law, withdrawal of consent is valid only for the future and cannot therefore call into question the lawful nature of processing carried out before such withdrawal.

 

  • Right to request access to Personal Information

 

Users are entitled to receive confirmation whether their Personal Information is processed by the Site or not. As such, they may access and receive a copy of the Personal Information relating to them that the Company holds.

 

  • Right of rectification

 

Users are entitled to ask the Company to promptly rectify inaccurate information about them that it holds.

 

  • Right of restriction

 

Under the applicable regulations, this right can be asserted in certain cases, in particular where:

  • the accuracy of the Personal Information is disputed;
  • the processing is unlawful but the User objects to deletion of the Personal Information and demands limitation of the processing instead;
  • the Company no longer needs the Personal Information but the User does, in particular to ascertain, assert or defend rights in legal proceedings;
  • the User objects to processing based on the controller’s legitimate interest, during verification whether the legitimate grounds asserted by the controller prevail over those of the person concerned.

 

  • Right of deletion or erasure of Personal Information

 

Users are entitled to ask the Company to promptly erase Personal Information relating to them where one of the following legal grounds applies:

  • the Personal Information is no longer necessary for the purposes for which it was collected or otherwise processed;
  • the consent on which the processing of Personal Information was based is withdrawn and there is no other basis to justify such processing;
  • it can be established that the Personal Information was processed unlawfully;
  • there is a legal requirement to erase the Personal Information.

 

  • Right of objection

 

Users may object to the use of their Information by an organisation for a specific purpose provided that they state the “grounds relating to [their] particular situation”.

 

If the processing concerned is carried out for direct marketing purposes, Users may object to it at any time without explanation.

 

If the User’s objection does not relate to direct marketing, the Company may refuse to accede to the request provided that it can justify its refusal on one of the following grounds:

  • there are overriding legitimate grounds for processing the data, especially if the data are needed to ascertain, assert or defend rights in legal proceedings;
  • the User has previously consented, in which case they must withdraw their consent and not object;
  • the User is bound to the Company by a contract;
  • the Company has a legal obligation to process the data;
  • the processing is necessary to protect the vital interest of the person concerned or another natural person.

 

  • Right to lodge a complaint with a supervisory authority

 

If a User considers that their rights have not been respected despite the efforts made by the Company to preserve the confidentiality of Users’ Personal Information, they may at any time lodge a complaint with a supervisory complaint, in particular the CNIL (French data protection authority).

 

7.2.      Exercising your rights

 

You can exercise these rights or ask any question relating to the protection of your Personal Information by sending:

–           an e-mail to chateau-figeac@chateau-figeac.com, or

–           a letter by surface mail to SCEA Famille Manoncourt, Château-Figeac, 33330 Saint-Émilion

 

You are also entitled to lodge a complaint with a supervisory authority whose remit includes the protection of personal information, the French authority being the Commission Nationale de l’Informatique et des Libertés (CNIL).

 

The Company undertakes to reply promptly to the User, and in all events within one (1) month from receipt of the request, given that such deadline may be extended by two (2) months having regard to the complexity and number of requests sent to the Company simultaneously. Should that be the case, the Company will inform the User of the reasons for the extension.

 

  1. Security of your Personal Information

 

The Company uses its best efforts to protect and secure your Personal Information in order to keep it confidential and avoid all damage, destruction or disclosure to unauthorised third parties.

 

8.1.      Data integrity

 

All Personal Information collected is stored on secure servers. Procedures have been implemented to manage any breach of Personal Information.

 

8.2.      Malicious use

 

Without prejudice to the foregoing, in order to prevent any capture of Personal Information by ill‑intentioned third parties, you should take care to prevent any unauthorised access to your Personal Information, and in particular:

  • connect only from secure networks;
  • install antivirus or anti-spyware software on your terminal.

 

8.3.      Identity theft / Phishing

 

The Company undertakes not to canvass Users by e-mail asking them to provide personal information.

 

Users are invited not to respond to such messages and to immediately transfer any request they regard as suspicious to the Company.

 

  1. Minors

 

In accordance with the Terms and Conditions of Use, access to the Site is restricted to persons residing in countries where the consumption of alcoholic beverages is permitted and of legal age to consume such beverages in their country.

 

Generally speaking, the Site is not intended for minors under 18 years of age. We therefore do not deliberately collect or process Personal Information relating to them.

 

  1. Cookies

 

We use various cookies on the Site to improve its interactivity and our services.

 

Depending on your cookie settings, you accept that the Site will memorise browsing information, in particular to ensure that it works smoothly, to generate traffic statistics and to optimise its conditions of use and the services offered on it.

 

10.1.    What is a cookie?

 

A cookie is a piece of information, generally small and identified by a name, which can be transmitted to your browser by a website you connect to.

 

Your browser will retain it for as long as the cookie concerned is valid and will send it back to the web server each time you reconnect to it. The identifier can enable the Site to recognise the User’s computer, browser, mobile or tablet on each visit. Cookies are managed by the browser.

 

Only the issuer of a cookie can read or change the information it contains.

 

There are different types of cookie:

  • session cookies which disappear as soon as you leave the site;
  • permanent cookies which remain on your terminal until they expire or until you use your browser options to delete them.

 

10.2.    What types of cookie does the Company use?

 

The Site may leave three types of cookie.

 

  • Internal cookies that the Site needs in order to work

 

These cookies enable the Site to work optimally. You can object to them and use your browser settings to delete them, though your user experience may deteriorate as a result.

 

Cookie name Purpose Retention period
  A COMPLETER

e.g.:

–        saves your cookie consent choices

–        determines whether your browser accepts Javascript or not

–        retains your browser preferences

–        stores your unique visitor ID

–        stores your temporary visitor data

  

e.g. (depending on the cookie):

–        13 months

–        length of the session

–        30 minutes, etc.

 

They help to improve browsing quality on the Site, in particular by saving preferences you have expressed during your visit to the Site, such as language, display resolution and operating system.

 

  • Audience tracking cookies

 

The Site uses these cookies to generate anonymous statistics. They recognise and count visitors and track how they move about the Site when they use it.

 

This helps to improve the Site’s operation and the interest and user-friendliness of services, for example by ensuring that visitors easily find what they are looking for.

 

  • Third-party cookies intended to improve the Site’s interactivity

 

The Site uses certain services provided by third-party sites. They include:

  • social sharing buttons (Twitter and Facebook)
  • videos shown on the Site (YouTube, Dailymotion)

 

These functionalities use third-party cookies left directly by the services concerned. They may record your visits to the Site and the specific pages you visit if you are connected to their services, even if you do not click on the sharing button. In that case, we may be deemed co-controller with the social media site for the Information transmitted to them from our Site. However, such site will be deemed a separate controller for all subsequent utilisation of your Personal Information.

 

In relation to jointly processed data, you can exercise your rights vis-à-vis our Site by contacting us under the conditions set forth at Article 7.2 or directly with the social media concerned.

 

Regarding subsequent use of your Information, we invite you to consult the specific privacy and cookie policies of each site in order to find out their terms and conditions relating to data protection and cookie management.

 

You can refuse to allow third-party cookies under the conditions described below.

 

  • Your cookie choices

 

On your first visit to the Site, a pop-up informs you about cookie use and asks you to state your choices, either for the site as a whole (refuse or accept all) or for each individual purpose.

 

  • Consenting to cookies

 

Your consent is required for a cookie to be read or left on your terminal. It may be given or withheld on your first visit to the Site or at any time thereafter by visiting the page [INSERER LIEN : Gestion des cookies].

 

You can accept all or only some cookies. Cookies are left only if you have accepted them. If you take no action, cookies will be deemed to have been refused.

 

If you consent to cookies being left or read on your terminal, the cookies incorporated into the pages and content you consult may be temporarily stored in a dedicated space of your terminal and may be read by their issuer.

 

  • Refusing cookies

 

In accordance with the Regulations, you may opt to refuse cookies (with the exception of cookies strictly necessary for the Site’s technical operation) on your first visit to the Site and at any time as you browse it.

 

You can refuse all cookies or only some of them.

 

It is possible that refusal will entail downgraded operation of the Site, or prevent Users from taking advantage of a certain number of functionalities that may be necessary in order to browse certain areas of the Site, such as where content or services require Users to identify themselves.

 

The Company disclaims all liability for any consequences relating to downgraded operation of its services resulting from its inability to leave or read cookies necessary for their operation that you have refused or deleted.

 

  • Changing your choices

 

Thereafter, you may at any time obtain information about and change your cookie settings to accept or refuse cookies by going to the page [INSERER LIEN : Gestion des cookies] indicated at the bottom of each page of the Site, or by adjusting your browser settings.

 

  1. Privacy Policy updates

 

We may change the Privacy Policy.

 

If we wish to use your Personal Information in a different way from that described in the prevailing Privacy Policy at the time it is collected, such changes will be notified in a visible manner on the Site.

 

The Site will always display the most recent version of this Privacy Policy.